Please see below for some frequently asked questions
Participants are responsible for making their own arrangements for accommodation during the duration of the conference.
There is a wide choice of accommodation available within easy reach of the conference venue (by an excellent transport system) offering a range of facilities and costs.
A good starting point is the tourist information site: https://www.geneve.com/
ATTENDANCE CONFIRMATION AND CERTIFICATES
I need an attendance certificate, how do I get one?
Attendance certificates can be produced and distributed upon request after the conference. If you require a certificate, please get in touch with our administrator via email: email@example.com.
I need a letter confirming I have registered for the conference, how do I get one?
We are able to issue letters to confirm that you plan to attend our conference as soon as registration has been completed. This includes making payment in full via credit or debit card, or bank transfer.
I have asked for an invoice to pay my fee, when and how will I receive this?
Where participants select this option an invoice will be forwarded within 3 working days to the email address listed on the registration form, containing details on how to pay. Upon receipt of payment an Alliance for International Education receipt will be emailed.
I have paid by credit card, do I get a separate receipt?
No, If you pay by credit card Eventbrite will automatically issue you with a receipt (this is at the bottom of your order confirmation).
Is there a discount for group bookings?
We can offer a discount of GBP£25 per person for group bookings of 10 or more tickets. Please contact the AIE administrator for details firstname.lastname@example.org.
Is there a discount for booking early?
Yes, registrations and payments made before 31st May 2019 are at a discounted rate of GBP£450. Registrations and payments made after this will be GBP£500.
Can I get a refund if I need to cancel?
Cancellation up to 6th August 2019 will incur a 50% administration charge of the total payment. Any cancellation after 6th August 2019 will receive no refund.
Who are the keynote speakers and how do I find out more about them?
The details of our keynote speakers are being finalised and once confirmed will be available on our website here: http://www.intedalliance.org/conferences/2019-rethinking-international-ed/keynote-speakers/
Who will have my personal information and why?
Please see our Privacy Notice for information on the data we collect and why: http://www.intedalliance.org/about-aie/aie-privacy-notice/
What happens to my personal information after I register?
The AIE use Eventbrite as our registration platform. After the completion of all aspects of the conference the data held by Eventbrite will be downloaded and contact details of participants will be added to the AIE contacts database. The conference will then be deleted from the Eventbrite system.
Can I delete my information after the conference, or if I cancel my place.
Yes of course. Please email our administrator,
Vicki Harte: email@example.com
How do I register for the conference?
Please visit our website to register http://www.intedalliance.org/conferences/2019-rethinking-international-ed. You can click to ‘Register now’. This will take you to the Eventbrite registration page where you will need to enter your details.
Where is the conference?
The conference will be hosted by The International School of Geneva, in the Centre des Arts. The address for the campus is:
La Grande Boissière campus
Route de Chêne 62
How can I get to the La Grande Boissière campus on public transport?
Take Tram 12 (at Place Bel-Air, destination Moillesulaz), and stop at the 'Grange-Canal'
How do I get to the conference venue from the airport?
On arrival at Geneva Airport you can collect a free ’80 minute travel ticket’ to allow free travel (using the airport train, bus, tram and Mouettes) to your accommodation. At the time of writing, the pick-up point for this ticket was in the luggage collection area.
How do I get around in Geneva?
At the time of writing the Geneva Tourist Board offer that, “when you stay in a hotel, a youth hostel or a campsite in the canton, you will receive a "Geneva Transport Card" free of charge. With this card, public transport in Geneva is free for the full duration of your stay. This personal and non-transferable card will be given to you when you arrive at your accommodation. It permits unlimited travel on Geneva's public transport network” (https://www.geneve.com/en/good-to-know/).
DO YOU HAVE A QUESTION NOT COVERED IN OUR FAQ SECTION?
If you have a question not covered in this list of Frequently Asked Questions, please contact the AIE administrator firstname.lastname@example.org